100cici Terms & Conditions

§1 Definitions

In these Terms & Conditions, the following terms shall have the meanings set out below unless context requires otherwise:

• "Platform" refers to the 100cici website, mobile interface, and all products accessible through a 100cici account, including the Sportsbook, Casino, Slots, Mix Parlay, and Arcade sections.
• "Account" means a registered user account held with 100cici, identified by a unique username and secured by a password.
• "Wallet" means the unified balance held within a 100cici Account from which bets are placed and to which winnings are credited.
• "Wager" means any bet, stake, or game round placed by a User on the Platform using real-money Wallet funds.
• "Services" means all gambling, gaming, and related informational and transactional services provided by 100cici through the Platform.
• "KYC" means the Know Your Customer identity verification process required prior to withdrawal of funds from a 100cici Account.

§2 Eligibility & Age Restriction

In addition to the age requirement, the following eligibility conditions apply to all Users:

• You must be a natural person, not a corporation or other legal entity, registering for personal use only.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law. Malaysian users acknowledge sole responsibility for assessing and complying with applicable local laws.
• You must not be a current or former employee, director, officer, contractor, or agent of 100cici or any of its group companies, or an immediate family member of any such person.
• You must not have previously been self-excluded, suspended, or permanently banned from the 100cici Platform.
• You must have full legal capacity to enter into binding contracts under the laws of your jurisdiction.

100cici uses automated and manual age verification and KYC procedures. Providing false information regarding age or identity constitutes a material breach of these Terms and will result in immediate Account closure and forfeiture of any remaining Wallet balance.

§3 Account Registration

To access real-money Services on the 100cici Platform, a User must register a personal Account. The following terms govern Account registration and maintenance:

• One Account per person: Each individual may hold only one active Account with 100cici. Opening duplicate or multiple Accounts is a breach of these Terms and may result in forfeiture of all associated balances.
• Accurate information: All information provided during registration and at any subsequent verification stage must be truthful, accurate, and current. Users are obligated to update their Account information promptly if any details change.
• Account security: The User is solely responsible for maintaining the confidentiality of their login credentials. 100cici will not be liable for any losses arising from unauthorised Account access caused by the User's failure to maintain adequate password security.
• KYC compliance: Prior to processing any withdrawal, 100cici requires successful completion of identity verification. This includes submission of a valid government-issued photo identification document and, where required, proof of address and payment method ownership.
• Account closure: A User may request closure of their Account at any time by contacting 100cici support via live chat. Any pending settlements will be processed prior to final closure.

§4 Deposits & Withdrawals

100cici supports deposits and withdrawals via the following methods: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, Visa, Mastercard, and Cryptocurrency. Processing times and minimum transaction amounts may vary by method and are subject to change without prior notice.

• Deposits are credited to the User's Wallet upon confirmation by the relevant payment provider. 100cici is not responsible for delays attributable to third-party payment processors.
• Withdrawals require completed KYC verification. Unverified Accounts may not withdraw funds.
• All withdrawals must be made to a payment method registered in the User's own name. Third-party withdrawals are strictly prohibited.
• 100cici reserves the right to apply a maximum daily, weekly, or monthly withdrawal limit on any Account, including VIP Accounts, at its sole discretion.
• Any deposit made fraudulently, using a stolen payment method, or through a chargeback mechanism may result in immediate Account suspension and reporting to relevant authorities.
• Funds deposited on the 100cici Platform are not held in interest-bearing accounts; no interest accrues on Wallet balances.

§5 Betting Rules

All Wagers placed on the 100cici Sportsbook, Casino, Slots, Mix Parlay, and Arcade sections are subject to the specific product rules applicable to that section, as published within the Platform. In the event of any conflict between general Terms and product-specific rules, the product-specific rules shall prevail.

• All bets are final once confirmed by the Platform. Users accept that the odds or pay-table displayed at the time of bet placement are the applicable odds for that Wager.
• In the event of a manifest error in odds, pay-table, or game configuration due to a technical or human error, 100cici reserves the right to void affected Wagers and return stakes.
• Mix Parlay selections are void if any individual leg is cancelled or abandoned, subject to the minimum number of selections required for parlay settlement.
• Live in-play bets accepted after the occurrence of a determining event (goal, red card, match end) due to a data feed latency issue may be voided at 100cici's discretion.
• 100cici reserves the right to void any Wager placed by an Account found to be engaged in match-fixing, collusion, or any other form of fraudulent activity.

§6 Bonuses & Promotions

100cici may from time to time offer deposit bonuses, free bets, cashback arrangements, reload promotions, and loyalty rewards. All such promotions are subject to their individual terms and the following general conditions:

• Bonuses are credited to eligible Accounts only. Eligibility criteria for each promotion are published on the relevant promotion page and may include minimum deposit amounts, specified game types, or account age requirements.
• Unless stated otherwise, bonuses carry a wagering requirement that must be met before bonus-derived winnings can be withdrawn. Wagering requirements are specified per promotion.
• 100cici reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion has already been awarded, the terms applicable at the time of award shall govern that specific bonus.
• Bonus abuse — including but not limited to the opening of multiple Accounts to claim the same promotion, or coordinated wagering strategies designed to exploit bonus terms — will result in bonus forfeiture and may result in Account closure.

§7 Prohibited Conduct

The following conduct is expressly prohibited on the 100cici Platform. Engaging in prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of Wallet balance, and where applicable, referral to law enforcement:

• Using automated scripts, bots, artificial intelligence tools, or any form of software to interact with the Platform without prior written authorisation from 100cici.
• Exploiting software bugs, glitches, or technical vulnerabilities in any Platform game or system.
• Engaging in, facilitating, or participating in money laundering or any transaction connected to proceeds of criminal activity.
• Providing false or misleading information during registration, KYC, or at any other point of interaction with 100cici.
• Opening more than one Account whether in the same name or under different identities.
• Allowing a third party to access or operate a registered Account.

§8 Responsible Gaming

100cici is committed to promoting responsible gambling practices across all products and services. The Platform provides the following tools to all registered Account holders, accessible from the account dashboard at any time:

• Deposit Limits: Users may set daily, weekly, or monthly deposit caps on their Account. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Automated reminders can be configured to notify the User of elapsed session time at specified intervals.
• Self-Exclusion: Users may apply for self-exclusion for a defined period (30 days, 90 days, 180 days, or permanently). During self-exclusion, the Account is inaccessible and no marketing communications will be sent.
• Reality Checks: Periodic notifications displaying session duration and net wagering position are available within live casino and slot game sessions.

100cici enforces a strict 21+ age policy across all Services. Gambling should be treated as entertainment. If you believe your gambling has become a problem, please use the self-exclusion tool immediately and seek professional support. For further resources, please visit our Responsible Gaming page.

§9 Intellectual Property

All content on the 100cici Platform — including but not limited to text, graphics, logos, game software, audio, video, and interface design — is the property of 100cici or its licensed content providers and is protected by applicable intellectual property laws. Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. This licence does not permit reproduction, redistribution, modification, or commercial exploitation of any Platform content.

§10 Limitation of Liability

To the fullest extent permitted by applicable law, 100cici and its officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Platform, including but not limited to loss of funds, loss of data, or loss of goodwill. In all cases, 100cici's maximum aggregate liability to any User in connection with any single incident shall not exceed the amount deposited by the User in the thirty days preceding the incident.

100cici does not guarantee uninterrupted Platform availability. Scheduled maintenance, technical faults, or circumstances beyond our control may result in temporary unavailability of the Platform or specific Services. 100cici will endeavour to communicate planned downtime in advance but cannot guarantee notice in all circumstances.

§11 Privacy & Data

The collection, storage, and processing of personal data by 100cici is governed by the Privacy Policy, which forms part of these Terms & Conditions by reference. By using the Platform, Users consent to the data practices described in the Privacy Policy. Users have the right to access, correct, and request deletion of their personal data, subject to applicable legal and regulatory obligations including anti-money laundering record-keeping requirements.

§12 Amendments

100cici reserves the right to amend these Terms & Conditions at any time. Where a material amendment is made, reasonable notice will be provided to affected Users via the registered email address or a Platform notification. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the updated Terms. Users who do not accept the amended Terms must cease use of the Platform and close their Account.

§13 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which 100cici holds its international online gaming licence. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction. Nothing in this clause limits 100cici's right to seek injunctive or other equitable relief in any jurisdiction.

Malaysian users acknowledge that online gambling may be subject to restrictions under applicable Malaysian law and accept sole responsibility for ensuring their use of the Platform is lawful in their jurisdiction.

§14 Contact

Questions, complaints, or formal notices relating to these Terms & Conditions should be directed to the 100cici support team via live chat on the Platform, available 24 hours a day, 7 days a week. You may also contact us by email at: [email protected] (plain text — not a clickable link).

100cici aims to acknowledge all formal complaints within 48 hours and to resolve them within 14 business days of acknowledgement.